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SimpleVerifier Team · Reviewed

How many bounces are too many?

Aim to keep hard bounces under 2% of each send. Published enforcement lines are higher, but they are where sending stops: Brevo can suspend above 2%, HubSpot and Amazon SES review accounts at 5%, and SES may pause sending at 10%. Mailchimp and Mailgun enforce thresholds they do not publish.

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The published lines

These come from each vendor's own help pages, read on 1 October 2026. A benchmark is advice; an enforcement line is where sending actually stops.

  • Brevo: hard bounce rate above 2% can lead to suspension.
  • HubSpot: a hard bounce rate of 5% in a month can lead to suspension.
  • Amazon SES: 5% puts an account under review; 10% or more may pause sending.
  • Postmark: bounce rate must stay below 10%.
  • Instantly: campaigns auto-pause at 5% by default after 200 or more sends (adjustable).

Why a 2% target

A sender is judged on the whole stream, so one bad segment can push the total over a line. Keeping the overall target at 2% leaves room for a segment that bounces at 5% or more. Count hard bounces (permanent failures such as an unknown mailbox) separately from soft bounces, which are temporary.

What SimpleVerifier costs and what it cannot confirm

What it is
Email verification with a real SMTP mailbox check: each address comes back valid, risky or invalid with a reason. Includes an email finder on Pro and up.
Price per check
Starter $9/mo for 2,500 ($3.60 per 1,000); Pro $39/mo, 100,000 a month at full speed ($0.39 per 1,000 when used), then slower, never cut off. Business $99/mo with 300,000 at full speed; Agency $249/mo with 750,000 at full speed.
One-time packs
10,000 for $15 ($1.50 per 1,000); 25,000 for $29 ($1.16 per 1,000); 50,000 for $49 ($0.98 per 1,000); 100,000 for $79 ($0.79 per 1,000); 250,000 for $169 ($0.68 per 1,000). Credits never expire, run at standard speed, CSV verification only (no API or finder).
Free checks
First 100 email checks free with a Google sign-in, no card, once per account. Single checks on the free email checker need no account.
Billing
Monthly subscription, cancel anytime (yearly billing optional). One-time packs are listed above. Starter allowances reset monthly and do not roll over.
Speed today
One sending IP today, shared by every customer: about 13,000 mailbox checks a day in the standard lane. Bad syntax, dead domains and disposable addresses return at once; a list of 100,000 takes days, not hours, and each job shows its estimated finish time.
Catch-all handling
Catch-all (accept-all) addresses stay risky, never valid, and are graded higher, medium or lower likelihood with the reasons. Anything a mail server does not confirm is risky.
API and MCP
REST API on Pro, Business and Agency (Pro includes 10,000 calls a month, then $1.50 per 1,000). Remote MCP server with 6 tools for Claude, ChatGPT, Cursor and VS Code. No API on Starter.
Integrations
Connects to Instantly, Smartlead, HubSpot and Mailchimp by API key: verifies a campaign or list and tags each contact with its result. CSV in and out for any other tool.
Phone
Free phone format checks (country, type range). Live carrier and line-type lookups come with Pro + Phone at $49.99/mo (5,000 a month). It never says a number is in service.
What it does not do
No sending, warmup or inbox placement tests. No published accuracy benchmark against other verifiers. Catch-all domains, Yahoo and AOL cannot be confirmed, and Outlook.com and Hotmail mailboxes are not probed while Microsoft refuses checks from our server's network: all of these come back risky, never valid.

SimpleVerifier facts from our pricing page and product. Last updated .

Related questions

Is a 3% bounce rate bad?
It is below most published enforcement lines but above Brevo's 2% suspension line. Treat anything over 2% as a list-quality problem to fix before the next send.
What should I do when bounces spike mid-campaign?
Pause the campaign, export the bounced addresses, suppress them, verify the rest of the list, and resume with a smaller batch.

Sources

Figures marked as ours come from SimpleVerifier’s own dated tests on made-up addresses, published with their data on the research page. No customer data is used, and we publish no accuracy percentage because we have no independent measurement to back one.

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