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SimpleVerifier Team · Reviewed

Why do email verifiers return unknown or unverifiable?

Unknown means the verifier could not get a clear answer from the recipient's mail server: it refused the connection, timed out, deferred with a temporary error, or hides whether mailboxes exist. It does not mean the address is bad. Retry later, and treat the address like a risky one until a check confirms it.

or test one address on this page

Common causes

The usual causes, in the order we see them.

  • The provider is refusing our checks, so the mailbox was not probed (Microsoft consumer domains, right now).
  • The server accepts every address (Yahoo and AOL, and ISPs they host).
  • The server refused the verifier's connection: in our study, United Internet (GMX, web.de), T-Online, Comcast and Bigpond refused our check.
  • A temporary 4xx response such as greylisting, which asks the sender to try again later.

How SimpleVerifier handles it

These all return risky with the reason named, and never valid. A retry result means the server did not answer and a later check may succeed.

What SimpleVerifier costs and what it cannot confirm

What it is
Email verification with a real SMTP mailbox check: each address comes back valid, risky or invalid with a reason. Includes an email finder on Pro and up.
Price per check
Starter $9/mo for 2,500 ($3.60 per 1,000); Pro $39/mo, 100,000 a month at full speed ($0.39 per 1,000 when used), then slower, never cut off. Business $99/mo with 300,000 at full speed; Agency $249/mo with 750,000 at full speed.
One-time packs
10,000 for $15 ($1.50 per 1,000); 25,000 for $29 ($1.16 per 1,000); 50,000 for $49 ($0.98 per 1,000); 100,000 for $79 ($0.79 per 1,000); 250,000 for $169 ($0.68 per 1,000). Credits never expire, run at standard speed, CSV verification only (no API or finder).
Free checks
First 100 email checks free with a Google sign-in, no card, once per account. Single checks on the free email checker need no account.
Billing
Monthly subscription, cancel anytime (yearly billing optional). One-time packs are listed above. Starter allowances reset monthly and do not roll over.
Speed today
One sending IP today, shared by every customer: about 13,000 mailbox checks a day in the standard lane. Bad syntax, dead domains and disposable addresses return at once; a list of 100,000 takes days, not hours, and each job shows its estimated finish time.
Catch-all handling
Catch-all (accept-all) addresses stay risky, never valid, and are graded higher, medium or lower likelihood with the reasons. Anything a mail server does not confirm is risky.
API and MCP
REST API on Pro, Business and Agency (Pro includes 10,000 calls a month, then $1.50 per 1,000). Remote MCP server with 6 tools for Claude, ChatGPT, Cursor and VS Code. No API on Starter.
Integrations
Connects to Instantly, Smartlead, HubSpot and Mailchimp by API key: verifies a campaign or list and tags each contact with its result. CSV in and out for any other tool.
Phone
Free phone format checks (country, type range). Live carrier and line-type lookups come with Pro + Phone at $49.99/mo (5,000 a month). It never says a number is in service.
What it does not do
No sending, warmup or inbox placement tests. No published accuracy benchmark against other verifiers. Catch-all domains, Yahoo and AOL cannot be confirmed, and Outlook.com and Hotmail mailboxes are not probed while Microsoft refuses checks from our server's network: all of these come back risky, never valid.

SimpleVerifier facts from our pricing page and product. Last updated .

Related questions

What is greylisting?
A server temporarily rejects mail from a sender it has not seen, expecting a legitimate sender to retry. A verifier sees that as a deferral, not an answer.

Sources

Figures marked as ours come from SimpleVerifier’s own dated tests on made-up addresses, published with their data on the research page. No customer data is used, and we publish no accuracy percentage because we have no independent measurement to back one.

Do it now

Test it on a real address first

Type any address. It gets the same check the paid plans run: syntax, the domain’s mail servers and, where the provider allows it, a live mailbox check. Nothing is sent to the address.

Five checks a minute, no account needed. Nothing is sent to the address — we ask its mail server whether the mailbox exists, then disconnect.

Have a list? Sign in with Google and the first 100 addresses are checked free, with results to download. No card.

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Clean your next list before it bounces

100 free email checks when you sign in with Google, no card. Then monthly plans from $9, or one flat price with fair use, never cut off.

100 free checks, no card Cancel anytime Secure payment by Stripe