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Toll-free and premium numbers in Japan

Toll-free numbers in Japan start with 00037, 00066, 00077, 00078, 00088, 0120 or 0800 when dialled inside Japan (0037, 0066, 0077, 0078, 0088, 120 or 800 after +81 from abroad) and have 8 to 17 digits after the country code. Premium-rate numbers start with 0990. Example: 0120-123-456, or +81120123456 in E.164.

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Free-to-call and charged ranges in Japan

Every valid Japan number of each type starts with one of these digit groups. The example column shows Google’s example number for the range, written internationally.

TypeStarts with, after +81Dialled inside JapanDigitsExample
Toll-free0037, 0066, 0077, 0078, 0088, 120, 80000037, 00066, 00077, 00078, 00088, 0120, 08008 to 17+81 120 123 456
Premium rate99009909+81 990 123 456
Universal access (UAN)57005709+81 570 123 456
Personal number600609+81 60 123 4567
VoIP501–5090501–050910+81 50 1234 5678

What each type means for the caller

Toll-free: 00037, 00066, 00077, 00078, 00088, 0120 or 0800
Free to the caller, usually only from inside the country; the business that owns the number pays for the call. 8 to 17 digits after +81.
Premium rate: 0990
Charged above a normal call at a rate set by the service, with part of the charge going to the service provider. 9 digits after +81.
Universal access (UAN): 0570
One national number for a business with several sites, routed to the nearest or chosen office. 9 digits after +81.
Personal number: 060
A follow-me number that forwards to whatever phone its owner chooses, so the digits don't reveal the line behind it. 9 digits after +81.
VoIP: 0501–0509
Numbers issued for internet telephony services rather than a fixed line or a mobile network. 10 digits after +81.

Writing and dialling a Japan toll-free number

Inside Japan, dial the number with its leading 0. From abroad or in E.164, drop the 0 and put +81 in front: 0120-123-456 becomes +81120123456. Many freephone numbers still only accept calls from inside Japan, and a call from abroad that does connect is usually charged.

Toll-free and premium numbers in a phone list

In a lead or customer list, a toll-free number usually reaches a company line rather than a person, and a premium-rate number costs you money to call. The free toll-free number checker flags them in a pasted list or CSV, and the Japan phone number format page covers mobiles and landlines.

Next step

A prefix says what a range is for. A live lookup says what the line is now.

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Common questions

What is the toll-free prefix in Japan?
Japan toll-free numbers start with 00037, 00066, 00077, 00078, 00088, 0120 or 0800 at home, written +81 0037, 0066, 0077, 0078, 0088, 120 or 800 internationally. Every valid toll-free number starts that way, though not every number with those digits is in service.
How many digits is a Japan toll-free number?
8 to 17 digits after the country code +81, plus the trunk prefix 0 when dialled inside Japan.
Can I call a Japan toll-free number from abroad?
Sometimes. Dial +81 and the number without the leading 0. Many freephone numbers only take calls from inside Japan, and where they do connect from abroad the call is usually charged.
How do I spot a premium-rate number in Japan?
By its first digits: 0990. The prefix tells you the range is charged; the actual price is set per service.

Sources, checked 5 November 2026

The numbering plan only knows what a range was issued for.

In the US and Canada mobiles and landlines share the same prefixes, and anywhere a number can be ported or reassigned the range stops telling the whole story. A live carrier lookup asks the network data instead, which is what Pro + Phone ($49.99/mo) adds.

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