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Permanent failure — do not retry unchanged

Microsoft 365 5.7.236

Your message can't be sent because your tenant has exceeded its daily limit for sending email to external recipients from your tenant's onmicrosoft.com domains

Microsoft 365 5.7.236 means: your message can't be sent because your tenant has exceeded its daily limit for sending email to external recipients from your tenant's onmicrosoft.com domains. It is a permanent failure, so do not retry it unchanged. The fix is in the sending or receiving configuration named above, not in the list. Fix that, then resend.

Microsoft 365’s exact wording

Quoted from Microsoft Learn: Email non-delivery reports and SMTP errors in Exchange Online, checked 2026-11-05. Placeholders are Microsoft 365’s own.

Provider's description

Your message can't be sent because your tenant has exceeded its daily limit for sending email to external recipients from your tenant's onmicrosoft.com domains

Possible cause

Your organization exceeded the limit of sending emails to 100 external recipients from your organization's onmicrosoft.com (MOERA) domain within a 24-hour rolling window. This limit is enforced per tenant.

Provider's advice

MOERA (onmicrosoft.com) domains are intended only for testing, and shouldn't be used to send regular email messages. Messages sent from these domains are limited to 100 external recipients for a rolling 24-hour period. Inbound emails aren't affected. External recipients are counted after any recipient list expansion. To avoid this limit, purchase and migrate to a custom domain. Then, make sure that only the custom domain is used to send email messages to external recipients.

Who sends itMicrosoft 365, Exchange Online and Outlook.com
Basic codeMicrosoft 365 lists the enhanced code only
Enhanced code5.7.236: Microsoft 365-specific, not in the IANA registry. Its subject digit puts it under 5.7.0 other or undefined security status.
Permanent or temporaryPermanent (5xx)
Verifying the list prevents itNo

In practice

New tenants sending from their onmicrosoft.com domain are limited to 100 external recipients a day. Add and verify a custom domain and send from it to avoid the limit.

What the sender should do

The fix is in the sending or receiving configuration named above, not in the list. Fix that, then resend.

Would verifying the list have prevented Microsoft 365 5.7.236?

No

This reply is about your sending setup, the message or the receiving system, not about whether the address exists, so verifying the list will not prevent it.

Common questions

What does Microsoft 365 5.7.236 mean?
Microsoft 365 5.7.236 means: your message can't be sent because your tenant has exceeded its daily limit for sending email to external recipients from your tenant's onmicrosoft.com domains. It is a permanent failure, so do not retry it unchanged. The fix is in the sending or receiving configuration named above, not in the list. Fix that, then resend.
Should I retry after Microsoft 365 5.7.236?
No. It is a permanent (5xx) failure, so the same message to the same address will fail again. Fix the cause first. The fix is in the sending or receiving configuration named above, not in the list. Fix that, then resend.
Would verifying my list have prevented Microsoft 365 5.7.236?
No. This reply is about your sending setup, the message or the receiving system, not about whether the address exists, so verifying the list will not prevent it.

Sources

Registry and provider wording is quoted exactly; guidance is written by the SimpleVerifier Team.

SimpleVerifier Team · Last checked against the sources 2026-11-05

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